Contact Us
Reach out to discuss your cleaning requirements or ask any questions.
Get in Touch
We welcome enquiries from residential and commercial clients across Melbourne and surrounding areas.
Office Address
42 Collins Street
Melbourne VIC 3000
Australia
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Service Area
Melbourne CBD
Inner Suburbs
Greater Melbourne Region
How We Respond
All enquiries received during business hours are typically addressed within the same working day. For requests submitted outside these times, expect a response by the following business day.
When contacting us about a potential booking, please include:
- The type of service you require
- Approximate size of the property or space
- Preferred dates and times for the service
- Any specific requirements or concerns
This information helps us provide accurate quotes and schedule your service efficiently.
Frequently Asked Questions
Quick answers to common enquiries we receive.
Do I need to provide cleaning supplies?
No. Our team arrives with all necessary equipment and eco-friendly cleaning products. If you prefer we use specific products you already own, simply let us know in advance.
What if I am not satisfied with the service?
Contact us within 24 hours of your service. We will arrange a complimentary re-clean of any areas that did not meet expectations. Your satisfaction is our priority.
How do you screen your staff?
Every team member undergoes police background checks, reference verification, and practical skill assessments. We only employ individuals who demonstrate both competence and integrity.
Can I book recurring services?
Absolutely. Many clients arrange weekly, fortnightly, or monthly visits. Regular bookings receive priority scheduling and ensure consistency with the same cleaning team where possible.
Do you offer same-day service?
Subject to availability, we can accommodate urgent requests. Contact us as early as possible and we will do our best to fit you into our schedule.
What areas do you service?
We cover Melbourne CBD, all inner suburbs, and most areas within the greater Melbourne region. Contact us to confirm availability in your specific location.
Ready to Book a Service?
Visit our services page to select your preferred cleaning option and request a personalised quote.
View Services & Pricing