GDPR Compliance

Last Updated: January 2024

Overview

Hue-fjord respects and upholds the data protection rights established under the General Data Protection Regulation (GDPR) and similar privacy legislation. This page outlines our approach to GDPR compliance and your rights as a data subject.

Data Controller

Hue-fjord acts as the data controller for personal information collected through this website and in the course of providing our services. We determine the purposes and means of processing personal data.

Legal Basis for Processing

We process personal data only when we have a lawful basis to do so. Our processing activities are based on one or more of the following:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary for compliance with a legal obligation
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive or unfounded.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly where we rely on legitimate interests as our legal basis.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular testing and evaluation of security measures
• Staff training on data protection principles
• Access controls limiting who can view personal data
• Secure disposal of data no longer required

International Data Transfers

We primarily process and store data within Australia. If we transfer personal data outside Australia or the European Economic Area, we ensure appropriate safeguards are in place to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Retention periods vary depending on the type of data and the purpose of processing.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Australia, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Information

For any questions or requests relating to this GDPR policy or your data protection rights, please contact:

Hue-fjord
42 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]