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Privacy Policy

How we collect, use, and protect your personal information.

Last Updated: January 2024

Introduction

Hue-fjord ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you voluntarily provide it to us, we collect personally identifiable information such as:

  • Name
  • Email address
  • Property address (for service provision)
  • Service preferences and requirements

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process and respond to your enquiries and requests
  • Send administrative information, such as booking confirmations
  • Improve our website and service offerings
  • Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • To trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal obligations
  • Object to processing of your information
  • Request restriction of processing

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Hue-fjord
42 Collins Street
Melbourne VIC 3000
Australia

Email: [email protected]